Create or edit an eligible product.
Turn on Enable pre-orders and clearly state the expected release or dispatch timing.
Complete the product information and save the listing.
Go to Orders > Pre-orders.
Filter by Reserved, Payment due, Delayed, Ready, Due soon, Overdue, or Cancelled.
Search by order or product and open the correct record.
Review the customer, quantity, expected date, fulfilment, payment terms, and subtotal.
Update customers promptly if timing changes.
Pre-orders
Offer and manage pre-orders
Monitor pre-order status
Use the Pre-orders screen to spot items that are due soon, overdue, delayed, or ready. Review the order before changing any status.
Good to know
Do not promise a release date that your supplier has not confirmed. Related guides: Products: Create and Manage Listings; Orders and Manual Orders.