Orders and Manual Orders

Find and manage orders

  1. Go to Orders > All Orders.

  2. Use All, Unfulfilled, Unpaid, Open, or Archived filters, or search by order number.

  3. Open an order to review payment, fulfilment, products, quantities, customer details, and net sales.

  4. To create a manual order, select Create order and add existing products.

  5. Add any valid discount, shipping amount, and applicable tax.

  6. Add the customer, notes, and tags, then review the total.

  7. Use Send invoice or Mark as paid only when the real payment situation supports that action.

Use the order workspace

Use the order workspace

The Orders screen keeps fulfilment and payment states visible. Search and filters help you find the correct order before taking action.

Important

Confirm inventory, the customer address, and payment status before fulfilment. Never mark an unpaid order as paid unless funds were actually received. Related guides: Pre-orders; Returns and Refunds.